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Prin Instructional Designer

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Date: May 27, 2025

Location: MULTIPLE LOCATIONS, MI, US

Company: Consumers Energy

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.  

 

Location: This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday and may be assigned to any Consumers Energy Service Center located throughout Michigan's lower Peninsula.  The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify). 

General Summary of Job Responsibilities

The Principal Instructional Designer is responsible for analyzing the audience, content, technologies, operational constraints and tradeoffs when applying adult learning principles and instructional design methodologies across multiple organizational boundaries and levels. The Principal Instructional Designer is responsible for managing a team of contractors who complete the development of training solutions using all delivery mediums. The Principal Instructional Designer will ensure contractors follow industry applications and CE standards of Instructional Design, including creating new courses and conducting revisions. They will liaison with L&D Managers, SMEs and outside training vendors and suppliers based on project requirements. This position requires strong project management skills in a fast-paced environment with a strong proficiency and experience with designing and developing innovative, interactive Learning courses for a variety of content areas.

Essential Duties and Responsibilities

  • Manage the development of all training deliverables and multiple complex team projects on a daily basis by communicating with ID contractors, CE leaders and peers, enterprise wide, to ensure interim deadlines are met and projects remain on track
  • Load courseware and documentation to the Learning Management System (SAP Success Factors/Workforce Connect), interlinking content to internal and external content, troubleshooting and problem solving issues as needed.
  • Lead Project management activities including managing incoming project requests, conduct analysis of project/SME needs, develop detailed project plans, proposing training solutions and use visual and project management tools to ensure the efficient assignment of projects to the contractor team.
  • Lead and train a team of contractors to ensure project deliverables meet CE Standards and best practices for experiential learning and adult learning theory.
  • Lead the strategic mission, goals, and direction of the Instructional Design team by aligning with CE priorities, including the team's strategic role in learning and development.
  • Other duties as assigned or may be necessary

Knowledge/Skills/Abilities

  • Data analytics to strategize work load/project management.
  • Proven problem solving and project management skills.
  • Well-developed writing, research, and editing skills; familiarity with standard style guides.
  • Maintain current knowledge of industry trends related to learning and development design and delivery, including mobile and social learning.
  • Proven leader utilizing a caring and collaborative framework to empower team members.
  • Knowledge and/or familiarity with adult learning principles, and the ability to apply instructional design principles to training development.
  • Strong consultative skills; the ability to successfully interact with clients to assess needs and develop appropriate training solutions.
  • Competency building courses in Articulate Storyline or other e-learning software.
  • Experience with loading and managing courseware and documentation into a Learning Management System (SAP Success Factors/Workforce Connect).

Education/Experience

  • Bachelor's degree in Instructional Design, adult learning or equivalent and 7+ years of experience in leading teams, instructional design, training program management, and training project management. Experience in assessing performance gaps, analyzing learning needs, designing and developing learning, performance support solutions, and evaluating program effectiveness.
  • [OR]  Associate's degree in Instructional Design, adult learning or equivalent and 9+ years of experience in leading teams, instructional design, training program management, and training project management. Experience in assessing performance gaps, analyzing learning needs, designing and developing learning, performance support solutions, and evaluating program effectiveness.
  • [OR] high school diploma and 11+ years of experience in leading teams, instructional design, training program management, and training project management. Experience in assessing performance gaps, analyzing learning needs, designing and developing learning, performance support solutions, and evaluating program effectiveness.

Preferred

  • Advanced proficiency in Articulate 360 
  • Experience with Learning Management Systems, especially SAP SuccessFactors preferred

 

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Why should you join our team? 

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

 

What we offer: 

  • Competitive compensation packages
  • Medical, Dental and Vision
  • 401k with company match
  • Paid parental leave
  • Up to 13 paid Holidays
  • Paid time off
  • Educational Assistance Program

 

Diversity, Equity & Inclusion: 

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

 

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.


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