Exec Dir IT
MULTIPLE LOCATIONS, MI, US
Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.
This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.
Location: This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday and may be assigned to either to Jackson or Grand Rapids Service Centers. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).
General Summary of Job Responsibilities
Consumers Energy is seeking an innovative and strategic Executive Director of IT to lead all technology and digital initiatives supporting our Customer Experience and Economic Growth organization which is focused on ensuring we are customer-focused and every interaction delivers and exceptional experience. This critical leadership role will drive the vision, strategy, and execution of digital solutions that empower customer engagement, support economic development, and accelerate our digital transformation. The Executive Director will collaborate closely with senior business leaders to deliver technology solutions that enhance customer experience, enable business growth, and ensure operational excellence
Essential Duties and Responsibilities
- Administration and ownership of cost of service for the function and how it impacts the enterprises budget and company finances. Foster a culture of cost optimization and waste elimination across the portfolio/sub-function
- Maintain and evolve an IT environment that is efficient, scalable, and secure; meets all regulatory requirements for Company and the clients supported. Lead the vendor management and contract negotiation for enterprise IT services
- Develop and endorse IT standards, IT architecture, and guidelines
- Drive digital transformation by removing traditional barriers to change (e.g., outdated organizational structures, complex departmental processes, current thinking and traditional mindsets) Inspire the organization to reform internal practices to be able to harness new technology opportunities quickly and effectively. Influence strategic partners to support building digital dexterity as an enterprise-wide capability
- Oversee development and implementation of IT portfolio(s) infrastructure, application and/or services through the entire lifecycle
- Direct leaders on incorporating digital trends and understands the implications for their business. Know how to leverage new technologies and take effective action quickly. Maintain awareness of and insight into enterprise-wide digital strategies. Build roadmaps in collaboration with internal and external stakeholders
- Direct IT initiatives and conducts program and project reviews
- Other duties as assigned or may be necessary
Knowledge/Skills/Abilities
- Ability to develop and maintain professional relationships
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
- Skilled at influencing others through change
- High-level of understanding of budget control methods, policies, and procedures
- Ability to establish program goals and objectives that support the strategic plan
- Ability to Inspire, motivate, and empower people to deliver on organizational goals
- Ability to deliver memorable messages, motivate effectively, and connect coworkers to the organization efficiently. Uses stories to inspire others to believe in the vision and the strategy to achieve that vision
- Ability to demonstrate openness to new and iterative ways of working
- Business Acumen
- Ability to collaborate effectively with employees with diverse perspectives and experiences
Education/Experience
- Bachelor's degree in IT or related field and 12+ years of extensive experience managing an enterprise IT environment that encompasses wide area network services, directory and messaging services, desktop computing, enterprise applications, and mobile solutions. Experience developing and implementing IT roadmaps for new technology initiatives.
- [OR] Associate's degree in IT or related field and 14+ years of extensive experience managing an enterprise IT environment that encompasses wide area network services, directory and messaging services, desktop computing, enterprise applications, and mobile solutions. Experience developing and implementing IT roadmaps for new technology initiatives.
- [OR] High School diploma and 16+ years of extensive experience managing an enterprise IT environment that encompasses wide area network services, directory and messaging services, desktop computing, enterprise applications, and mobile solutions. Experience developing and implementing IT roadmaps for new technology initiatives.
Why should you join our team?
At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.
What we offer:
- Competitive compensation packages
- Medical, Dental and Vision
- 401k with company match
- Paid parental leave
- Up to 13 paid Holidays
- Paid time off
- Educational Assistance Program
Diversity, Equity & Inclusion:
We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.
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