Assoc Labor Relations Cnslt

General Summary of Job Responsibilities

The Associate Labor Relations Consultant serves as an initial point of contact to internal clients for the purpose of providing tailored, labor relations recommendations in areas such as benefits, employee relations, regulatory compliance, and other People & Culture administrative responsibilities. Provides first level interpretation of the working agreements, grievance administration, performance management, Field Leader development, promoting and developing positive union and management relationships, and coordinating with Centers of Excellence to provide basic human resources services based on the client's and employees' needs. Performs tasks in a semi-independent manner with instructions as to the general results expected. Exhibit the ability to design, develop, deliver and evaluate labor relations and human resources services based on the clients/employees' needs. Entry level position in Labor Relations and will work on assignments of limited complexity.

Essential Duties and Responsibilities

• Provide training to first line supervision on basic labor relations, working agreement provisions, policies, grievance administration, labor laws, arbitrations, presidential hearings, performance management, and on building relationships with local union leadership
• Provide business leaders with basic contract interpretation guidance on a variety of Articles and Sections (including arbitrations), in order to comply with the contract, mitigate risk, and avoid grievances or unnecessary costs to the business
• Partner with People & Culture Centers of Excellence to answer employee inquiries, problem solve, and to bring resolution to the employees' concerns in a timely manner
• Administer the grievance process under the provisions of the working agreement, which includes scheduling, preparation and research prior to attending the Step 1 and Step 2 grievance meetings. Participate in arbitrations and presidential hearings
• Assist in the Investigations of misconduct and performance of union employee behaviors to determine if any disciplinary action should be administered, makes recommendation to management based on past disciplinary actions and relevant arbitrations, and issues necessary discipline. This work is done with guidance from the LR leadership
• Other duties as assigned or may be necessary
• Support the implementation of organization-wide initiatives, communication with front line leaders, local union leaders, and employees. Provide data and reporting on staffing/headcount, retirements, transfers, grievances, and other information as requested. Support leadership on staffing and hiring of positions within their operations, including the contractual bidding process
• Perform administrative and transactional functions related to the OM&C job postings, promotions, transfers, organizational management, and other like or related duties
• Participate in cross-functional P&C initiatives and projects

Knowledge/Skills/Abilities

• Knowledge of human resource services requirements and labor relations
• Ability to make decisions independently on HR/LR problems or identify subject matter experts, information sources, policies, and procedures to inform decision making
• Data Analysis skills
• Demonstrate verbal communication skills for interaction with all department levels within the Company
• Ability to utilize dispute resolution and conflict management techniques to settle disagreements and disputes in a fair and equitable manner
• Knowledge and understanding of labor and employment laws (both state and federal)
• Ability to master and interpret contractual language and apply interpretations to operations
• Ability to effectively build relationship, establishes rapport and maintains mutually productive relationships and relates well to people from varied backgrounds and in different situations
• Demonstrate the ability to craft solid written communications skills that can be applied to disciplinary letters, investigative reports, contract interpretation guidance, and other communications with stakeholders
• Microsoft Office Proficiency

Education & Experience

• Bachelor's degree in human resources/labor relations or related field and experience working as a human resources generalist or in labor relations supporting an organization with a unionized workforce. 

OR

• Associates degree in human resources/labor relations or related field and at least 2 years of experience working as a human resources generalist or in labor relations supporting an organization with a unionized workforce. 

OR

• High school diploma and at least 4 years of experience working as a human resources generalist or in labor relations supporting an organization with a unionized workforce.