Sr Supplier Quality Analyst

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.  

This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location: This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday assigned to the Grand Rapids or Lansing service center located in Grand Rapids, MI. or Lansing, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

General Summary of Job Responsibilities 

The Senior Supplier Quality Analyst is one of the leading Supplier Quality and Performance subject matter experts. As such, they are responsible to support our internal stakeholders and supply base in the identification, development, documentation and implementation of best practices aligned to achieve zero defects to Operations. The specific day to day focus is on the execution of the First Part Approval Process, non-conformance identification and resolution, CAPA delivery and the resulting supplier performance scorecard. Those in this role will give input into the metrics and leading indicators to measure performance of the group. They will also support supplier qualification and development related to bid events, corrective actions, waste elimination and continuous improvement.

The Senior Supplier Quality Analyst will collaborate on designing and implementing departmental initiatives and solutions that support the entire CE organization. 

Essential Duties and Responsibilities

• Recommend appropriate metrics and dashboards to communicate the health of the Supplier Quality systems, supporting both internal and external operating review structures.
• Contribute to and execute plans and processes to drive Supplier Quality and Supply Chain deliverables. Achieve process excellence by staying current with industry trends and best practices.
• Collaborate with Operations, Engineering, and Sourcing to ensure appropriate technical specifications and requirements are utilized and adhered to.
• Participate in cross-functional team problem solving, which may include statistical analysis, process variation, process mapping, and other problem-solving tools to address root causes.
• Lead Supplier Quality processes such as First Part Approval, non-conformance entry and resolution, CAPA, supplier performance scorecard, and supplier performance management.
• Participate in Supplier Qualification, Development, audits, and performance feedback during the bid evaluation process.
• Develop processes and procedures to support continuous improvement.
• Work with Operations, Engineering, and the supply base to analyze field failures and initiate appropriate corrective actions.
• Perform other duties as assigned or as necessary.

Knowledge, Skills and Abilities  

• Expertise in supplier quality tools, processes, and best practices.
• Experience in lean process development and the ability to apply systems thinking.
• Ability to build credibility and influence within CE and externally with the supply base.
• Excellent oral and written communication skills, with the ability to communicate effectively with suppliers and business unit partners.
• Ability to provide input to supplier contracts, including terms and conditions, critical-to-quality requirements, and KPIs.
• Complex problem-solving skills, experience leading cross-functional teams, and strong time-management abilities.
• Proficiency with complex data, statistical analysis, and the ability to turn big data into actionable insights.
• Ability to interpret engineering drawings and standards.
• Customer-oriented mindset.
• Ability to develop and manage multiple initiatives simultaneously.

 Education and Experience   

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion: 

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.