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UX Designer(Remote)

Date: Sep 18, 2021

Location: JACKSON, MI, US

Company: Consumers Energy

Join the diverse and dynamic team that powers Michigan's largest energy provider and one of the nation's largest gas and electric combination utilities.  Consumers Energy services 6.7 million of Michigan's 10 million residents - caring for our friends and neighbors in all 68 Lower Peninsula counties.  We embrace a cleaner and leaner utility vision focused on eliminating energy waste and adding renewable energy from sources such as wind and solar.

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.


The UX Designer will be responsible for the following:

  • Translating broad ideas, customer feedback along with business and functional requirements, and wireframe concepts into design flows and user interfaces.
  • Creation of simple and responsive designs & web components under technology and time constraints, working closely with development team to deliver final product.
  • Crafting end-to-end customer journeys, user flows, screen comps, and interactive prototypes.
  • Developing an understanding of and serve as the advocate for the end user; performing user research, crafting designs to serve specific personas, conducting user task analysis, use cases, etc.
  • Ensuring designs meet accessibility standards (WCAG 2.1 AA Compliant and beyond as compliance needs evolve).
  • Creating high and low fidelity prototypes to support rapid design iteration and A/B testing.


Required Qualifications:

  • Bachelor’s degree in Marketing, Design, Human Computer Interaction (HCI), related degree or equivalent experience
  • 2+ years of experience


Preferred Qualifications:

  • Excellence in defining user flows, interaction patterns, and complete product experiences that align with user needs.
  • Knowledge of design systems, data platforms, and UX delivered through multiple devices (mobile-first)
  • Dual Minded approach: You’re highly creative, but also data-driven, relying on data and insights to make decisions.
  • Organized – good planner, able to coordinate complex assignments and multiple team tasks
  • Versatile – some assignments require methodical approach while others may be more “crisis” oriented
  • Leadership – assertive, confident, proactive, not afraid to speak up and ask questions. Able to explain and sell UX best practice decisions to influence leadership and stakeholders
  • Curious Learner- Staying current with digital trends and best practices— IoT, embedded and emerging tech
  • Comfortable in both team environment and working independently
  • Creative and able to think outside the box
  • Practical and analytical, good problem-solving ability

Hours and Travel

Meet travel requirements of the position.  Work a flexible schedule, which may include evenings, weekends, holidays and overtime.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.


All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity or national origin.

Nearest Major Market: Jackson Michigan
Nearest Secondary Market: Ann Arbor

Job Segment: User Experience, Research, Technology