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TECH ANALYST I

Date: Jan 6, 2021

Location: Jackson, MI, US

Company: Consumers Energy

Join a diverse and dynamic team that makes and delivers the most valuable services in the world: electricity and natural gas.  At Consumers Energy, our customers are at the heart of everything we do.  Our employees work around the clock to provide service to our customers in honor of our history and to fulfill our promise to Michigan - Count on Us!  Consumers Energy, the principal subsidiary of CMS Energy and headquartered in Jackson, Michigan, provides natural gas and electricity to nearly 6.8 million of Michigan's 10 million residents in all 68 Lower Peninsula counties.

 

Department Summary

General technical analysis supports the planning, analysis, general management, transactions, customer services and auditing of a wide variety of technical and business functions and processes of specific operating and support areas throughout the company. Lead and/or assist with technical support for the plans, reports, impacts, contracts, schedules, estimates, data collection, observation. Use computer assisted applications software and equipment to prepare technical support documents. Understand and follow company established standard procedures for file structure and standard procedures for projects. Become familiar with business and technical plans and related material for each project and be able to utilize the information appropriately.  Assists in client contact and communication. Utilize effective communication skills to answer inquiries from coworkers, clients, or the public.  Public involvement may include producing reports, graphics, presentations, and other visual material as well as occasional speaking or meeting with stakeholders.  Attend internal and external meetings.  Provide technical support services in a legal and ethical manner. 
 

 

Job Description

  • Develop/maintain capital Fleet Purchase Plan
  • Provide complex data analytics through statistical analysis and external benchmarking of best in class operations to the fleet operations.
  • Provide recommendations and best in class solutions to defects in our unit specification process to increase the quality of our units after purchase.
  • Provide proactive solutions to issues before they occur
  • Deliver presentation based, data driven recommendations to Director of Fleet and Exec Director of Business Services

 

Required Qualifications

 

  • Bachelor's degree in applicable field.  Less than a Bachelor's degree may be acceptable if accompanied by extensive Company or industry experience in positions that demonstrate required abilities and performance.
     
    The following skills may set you apart from others:
  • Bachelor’s Degree in Automotive Technology
  • 5-7 years working within a Fleet Maintenance Operation
  • 5 or more years of related exempt work experience in the applicable field.
  • Computer skills specifically around Fleet Management Programs and various Microsoft Applications

 
Essential Functions:
General technical analysis supports the planning, technical analysis, general management, negotiations, transactions, customer services and auditing of a wide variety of technical and business functions and technical processes of specific operating and support areas throughout the company. Duties and who this individual reports to will fluctuate between projects, departments and offices. Lead and/or assist with technical support for the plans, reports, impacts, contracts, schedules, estimates, data collection, observation, and field investigation. Provide technical, non-engineering support services with accuracy, on time and under budget. Use computer assisted applications software and equipment to prepare technical support documents. Understand and follow company established standard procedures for file structure and standard procedures for projects. Become familiar with business and technical plans and related material for each project and be able to utilize the information appropriately.  Assists in client contact and communication. Utilize effective communication skills to answer inquiries from coworkers, clients, or the public.  Public involvement may include producing reports, graphics, presentations, and other visual material as well as occasional speaking or meeting with stakeholders.  Attend internal and external meetings.  Provide technical support services in a legal and ethical manner. 
 
Hours and Travel:
This position requires the individual work 40 hours per week with 90% of time spent in the office or specific field locations.
 
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit; stand; walk; and stoop, kneel, crouch, or crawl; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee frequently is required to talk or hear.   The employee must frequently lift and move up to ten pounds and occasionally lift and move up to seventy-five pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The noise level on the construction site is often loud.

 

Position will be filled at the appropriate salary grade based upon the skills, knowledge, and experience of the selected candidate.
 
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity or national origin.


Nearest Major Market: Jackson Michigan
Nearest Secondary Market: Ann Arbor

Job Segment: Engineer, Gas, Gas Technician, Statistics, Technical Support, Engineering, Energy, Data, Technology