Sr Administrative Assistant

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.  

This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location 

This is an onsite position assigned to One Energy Plaza located in Jackson, MI.  The selected candidate must be within a commutable distance or willing to relocate.  

General Summary of Job Responsibilities

The Field Operations organization is hiring a Senior Administrative Assistant to support the Executive Director. This organization enables safe, reliable, and efficient field operations across the state and partners closely with internal stakeholders to support day‑to‑day operations, outage response, and emergency coordination, with a strong emphasis on safety, performance, and customer service. The Senior Administrative Assistant provides high‑level administrative and coordination support to enable effective communication and execution across this geographically distributed organization.

The Senior Administrative Assistant plays a key role in the department by managing daily operations, coordinating office activities, and assisting department leaders with a wide range of administrative tasks. In this position, the assistant handles confidential information, serves as the primary contact for policy and procedural questions, and efficiently resolves both routine and complex service inquiries for internal and external clients.

Essential Duties and Responsibilities

• Provide financial support to department leadership by monitoring, reviewing, and reconciling expenses and invoices associated with meetings, conferences, and other departmental activities.
• Coordinate travel logistics, including arranging vehicle transportation, developing itineraries, and addressing related travel requirements.
• Contribute to the organization, preparation, and successful completion of special projects by conducting research, compiling relevant data, summarizing findings, and preparing reports with actionable recommendations.
• Manage planning, scheduling, and logistics for meetings, conferences, and special events; may be responsible for recording meeting minutes and representing the department in designated gatherings. Participate actively in committee meetings, including agenda development and scheduling.
• Draft correspondence and produce written materials as needed. Create PowerPoint presentations and Excel spreadsheets, ensuring peer review of documents prior to finalization and distribution to maintain quality control standards. Maintain adequate inventory of office supplies.
• Address administrative challenges by evaluating information and communicating effective solutions; recommend improvements to departmental operations. Offer training and assistance to departmental staff, oversee onboarding and offboarding processes, and may supervise or guide lower-level support personnel on administrative policies, procedures, and functions.
• Oversee office workflow coordination and handle routine and complex inquiries from internal and external sources via phone, email, and written correspondence. Manage multiple departmental calendars and act as liaison between the department and other administrative units.
• Perform other duties as assigned or as necessary to support departmental objectives.

Knowledge, Skills and Abilities

• Strong communication skills.
• Effective organization and time management.
• Analytical problem-solving.
• Prioritizing multiple tasks.
• Advanced computer software proficiency.

Education and Experience

• Associate Degree in a related field with a minimum of four (4) years of experience in an administrative assistant role.
• OR High school diploma with a minimum of six (6) years of experience in an administrative assistant role.

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Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion: 

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.