Senior Strategy Manager

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.  

This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location

This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday assigned to Parnall Office located in Jackson, MI.  The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).  

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General Summary of Job Responsibilities

The Senior Strategy Manager serves as a strategic partner and advisor to the executive team. This role leads the cross-functional initiatives, delivers complex objective analyses and insights, and executes strategic priorities. A core focus of the role is leading the Electric Supply organization’s near‑term strategy (approximately 2–5 years), ensuring alignment between execution planning, resource adequacy needs, regulatory commitments, and financial objectives in support of our reliability, affordability, and clean goals. The incumbent will spearhead new projects, drive process improvements, enhance customer experiences, and translate strategic goals into actionable, measurable operational plans. They will also oversee the execution of key operational activities.

This position supports business customer communications and engagement, working within a matrixed organization to facilitate cross-functional collaboration, process optimization, and issue resolution. The Senior Strategy Manager plays a central coordinating role across Electric Supply to ensure a holistic, integrated near‑term planning process that connects load forecasts, resource plans, capacity requirements, and execution strategies. The Senior Strategy Manager collaborates closely with peer organizations on complex rate cases, testimony, and tariff development, including drafting testimony. The role also supports alignment of near‑term plans with regulatory and financial frameworks. Additionally, the role is responsible for crafting internal and external communications for use by the Business Center and ESM organizations, partnering with external business associations as needed, and supporting the Rates and Regulatory teams in aligning and implementing tariff changes.

Essential Duties and Responsibilities

• Provide financial oversight of organization to ensure alignment with regulatory requirements and long-term strategies.
• Lead the development and execution of a strategic operations framework aligned with business and corporate priorities that is both agile and scalable.
• Drive business transformation initiatives to support the transition to fully functional business models across multiple markets.
• Facilitate cross-functional teams focused on improving customer communications and engagement, with an emphasis on continuous improvement.
• Standardize complex operational processes, policies, and systems across multiple product lines and business models within Revenue Operations.
• Conduct industry research to identify and apply best practices in business operations, organizational design, and technology.
• Oversee the execution of high-priority and complex initiatives from inception through successful completion.
• Support Business Customer Solution Account Managers in their work with business customers.
• Manage the master plan for operationalizing capabilities, including automation, manual processes, and RPA, with defined timelines, milestones, and critical paths.
• Develop internal and external communications for business customers to support the Business Center and ESM organizations.
• Own the operational change and ready-line strategy, including managing complex launch activities.
• Maintain operational dashboards and reporting suites to monitor and provide insights on key metrics and performance indicators (KPIs).
• Build and maintain strong relationships with key stakeholders to identify needs and deliver effective solutions.
• Lead and provide feedback on business customer communications in collaboration with peer organizations.
• Perform other duties as assigned or required.

Knowledge, Skills and Abilities

• Ability to conduct financial analysis and modeling, such as net present value and benefit cost analysis.
• Ability to understand basic accounting principles.
• Strong understanding of business opportunities, challenges, sales data analysis, industry trends, and market dynamics.
• Exceptional organizational skills and the ability to thrive in a fast-paced environment.
• Proven ability to build and maintain cross-functional partnerships and execute business initiatives.
• Excellent written and verbal communication, presentation, and facilitation skills.
• Proficiency in Microsoft Office applications, including Word, Outlook, and Excel.
• Strong analytical and problem-solving skills.
• Ability to succeed without a predefined roadmap.
• Skilled in integrating people, processes, and technology to deliver solutions.
• Visionary leadership with the ability to influence across multiple functional areas.

Education and Experience

• Bachelor's degree in engineering, business, economics, or related field with seven (7) or more years of experience in business process analysis/reengineering, financial analysis and modeling, organizational analysis, activity-based costing, and performance management.
• OR Associate’s degree in engineering, business, economics, or related field with nine (9) or more years of experience in business process analysis/reengineering, financial analysis and modeling, organizational analysis, activity-based costing, and performance management.
• OR High school diploma/GED with eleven (11) or more years of experience in business process analysis/reengineering, financial analysis and modeling, organizational analysis, activity-based costing, and performance management.

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion: 

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.