Mgr Digital

General Summary of Job Responsibilities

The Applications and Analytics team is at the heart of innovation, powering Michigan’s future by crafting cutting-edge digital solutions that transform how our customers and communities experience energy. Guided by our Digital First strategy, we harness modern technical practices and agile methodologies to create intuitive, impactful software that drives measurable business value and enhances user experiences. Join a dynamic team where collaboration, creativity, and impact converge!

We partner closely with business teams to uncover digital opportunities, prioritize high-impact outcomes, and deliver trustworthy, user-friendly technology. By embracing our CE Way principles—engaging on solutions, illuminating priorities, and minimizing waste—we build systems that are simple, helpful, and valuable. If you’re passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy.

The Manager, Digital is a hands-on technical leader responsible for developing digital talent, strengthening technical standards, and enabling high-performing teams. This role frequently engages with highly complex technical challenges and provides direct expertise to design and deliver scalable digital solutions. As a leader and coach, the Manager promotes agile and lean mindsets, builds digital capability, mentors team members, and drives excellence across the discipline.

Essential Duties and Responsibilities

• Provides hands-on technical leadership; translates business strategy into technical outcomes; creates technical roadmaps and maintains standards. Applies discipline-specific expertise and sound technical judgment to complex or high-impact initiatives.
• Drives quality and consistency by promoting agile and lean practices and enhancing standards, processes, and team skills.
• Ensures product teams have the people, skills, tools, and support required to deliver successful outcomes by collaborating across Delivery, Product, Architecture, Security, and business stakeholders.
• Offers day-to-day leadership, coaching, and professional development to digital practitioners, fostering a culture of engagement, learning, and continuous improvement through feedback, targeted upskilling, practice-area development, and inclusive team practices.
• Performs other duties as assigned or required.

Knowledge/Skills/Abilities

• Complex Problem Solving — Identifies complex issues, evaluates relevant information, and develops effective solution options.
• Discipline Expertise — Demonstrates deep technical knowledge within the software configuration digital specialty and the ability to coach across multiple disciplines with support from senior leaders.
• Relationship Building & Collaboration — Builds strong, trusting relationships across teams and stakeholder groups; creates an inclusive and collaborative environment; works effectively across disciplines, domains, and organizational boundaries.
• Technical & Digital Fluency — Broad understanding of digital disciplines and how they integrate (e.g., engineering, data, design, configuration); able to connect technology and process effectively.
• Innovation — Fosters an environment that encourages curiosity, experimentation, and creative problem solving.
• Agile & Lean Mindset — Demonstrated understanding of agile principles, iterative delivery, and continuous improvement.
• Leadership & Coaching — Proven ability to develop individuals and teams, build trust, and support growth.
• Adaptability — Able to navigate ambiguity, adjust leadership approaches, and respond effectively to evolving organizational needs.
• Communication & Influence — Communicates complex topics clearly, influences without authority, and builds alignment across diverse domains.

Education/Experience

• Bachelor’s degree in Information Technology or a related field and four (4)+ years of experience leading technical software, data, or design teams, or serving as a technical lead or senior practitioner; demonstrated ability to coach and develop talent; familiarity with modern engineering practices and agile ways of working.
  • [OR] Associate’s degree in Information Technology or a related field and six (6)+ years of relevant technical leadership experience.
  • [OR] High School Diploma/GED and eight (8)+ years of relevant technical leadership experience.

Preferred Experience

Candidates possessing one or more of the following skills will stand out:

• Experience designing and implementing enterprise data governance frameworks, including clearly defined roles (e.g., Data Owners, Data Stewards), decision rights, and governance forums.
• Proven experience defining and implementing data quality dimensions such as completeness, accuracy, timeliness, validity, consistency, and uniqueness.
• Familiarity with data cataloging tools and practices that support the discoverability and reliability of data assets.
• Experience implementing metadata management solutions, including technical, business, and operational metadata.
• Strong expertise in data retention and lifecycle management.
• In-depth knowledge of regulated utility requirements, including data privacy, security, and compliance frameworks (e.g., FERC, NERC CIP, SOX, and HIPAA, where applicable).
• Experience implementing data classification and sensitivity tagging at ingestion and throughout the data lifecycle.
• Experience authoring and enforcing data policies, standards, and standard operating procedures (SOPs), including naming conventions, data modeling standards, and usage guidelines.
• Experience implementing data observability practices, including monitoring, logging, lineage validation, and operational dashboards.
• Demonstrated ability to influence and align stakeholders across Product, Engineering, Architecture, Security, and business functions.
• Experience embedding governance and data quality as productized capabilities within Agile delivery teams.