Intern/Co-Op-Software Configuration Analyst

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.  

This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location:  This is a hybrid position, in office, minimally 3 days per week.  The selected candidate must be within a commutable distance from the assigned location(s) or willing to find accommodations. Housing and living stipend arrangements may be available.

Department Summary 

The Digital Products and & Technology team is at the heart of innovation, powering Michigan’s future by crafting cutting-edge digital solutions that transform how our customers and communities experience energy. Guided by our Digital First strategy, we harness modern technical practices and agile methodologies to create intuitive, impactful software that drives measurable business value and enhances user experiences. Join a dynamic team where collaboration, creativity, and impact converge!  

We partner closely with business teams to uncover digital opportunities, prioritize high-impact outcomes, and deliver trustworthy, user-friendly technology. By embracing our CE Way principles—engaging on solutions, illuminating priorities, and minimizing waste—we build systems that are simple, helpful, and valuable. If you’re passionate about innovation, community, and shaping a sustainable energy future, come grow with us at Consumers Energy!  

General Summary of Responsibilities 

Join our Digital Products and & Technology team and help our subject matter experts tackle real business challenges in the energy industry. As an intern, you’ll engage with critical topics, sharpen your analytical, creative, and leadership skills, and contribute to developing innovative applications using agile tools. Your work matters: you will drive operational improvements that save costs for customers, improve performance so we can more effectively deliver heat and light, and develop applications that increase customer satisfaction. 

This role is challenging and rewarding, offering hands-on experience with cutting-edge technology and core problem-solving skills. You’ll explore disruptive trends, support senior leaders, and grow in a supportive, collaborative environment. 

We immerse you in our company culture, connect you with industry professionals, and invite you to events like company tours and our top-rated Intern Challenge. Take the first step toward an exciting career—your journey starts here! 

Essential Duties and Responsibilities 

• Support the Design, documentation, configuration, testing, validation, implementation, and management of Commercial Off-the-Shelf (COTS) software products, customizing solutions as needed to meet business requirements and ensure seamless integration with existing systems. 

• Contribute to routine configuration and maintenance activities to ensure software systems operate securely, efficiently, and effectively.  

• Help identify and work within constraints of vendor platforms while optimizing performance and functionality despite technical limitations, licensing restrictions, or integration challenges. 

• Perform other duties as assigned. 

Knowledge/Skills/Abilities 

• Strong written and verbal communication skills 

• Ability to maintain and update technical documentation (Job Aids) 

• Growth mindset with a willingness to learn and adapt 

• Business value-focused mindset with an understanding of broader impact 

• Awareness of basic architectural concepts and standards 

• Ability to work effectively in a collaborative team environment 

• Basic understanding of software configuration and maintenance. 

Education/Experience 

• Currently Enrolled and actively pursuing a bachelor’s or master’s degree in the business or engineering field majoring in Computer Engineering, Computer Science, Information Systems, Industrial Engineering, or a similar field. 

• The minimum GPA requirement for this internship position is 2.7. 

Preferred Experience 

• Coursework, class projects, student organization involvement, or prior internship experience related to software, information systems, computer science, engineering, data, or technology (e.g., SQL, data modeling) 

• Exposure to configure, testing, troubleshooting, or supporting software applications(e.g., QA testing, PowerShell, Test cases). 

• Interest in learning how Commercial Off-the-Shelf (COTS) platforms are configured, maintained, integrated, and used to support business processes (SAP, ServiceNow, ArcGIS, etc.). 

• Experience creating or updating documentation such as project notes, technical instructions, user guides, test results, ReadMe files, or process documentation. 

• Familiarity with basic software development concepts, scripting, databases, APIs, cloud platforms, or system integration concepts. 

• Exposure to agile tools or team-based project practices, such as user stories, backlog tracking, sprint planning, or collaborative delivery (Azure DevOps). 

• Demonstrated curiosity, problem-solving ability, attention to detail, and willingness to learn new technologies, business processes, and industry-specific systems. 

IMPORTANT NOTE: This posting does not represent a specific position and is posted for the purpose of collecting resumes for students interested in an internship opportunity with Consumers Energy. Opportunities could include a summer 2027 or part-time opportunities.   

Due to the nature of this posting, and alignment to the winter/spring recruitment season, applications will be collected from September through October of 2026. Response to your application may be delayed due to the extended application period. The best way to stand out will be to visit us on campus! 

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

Diversity, Equity & Inclusion: 

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.