Compliance Investigator

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.  

This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location: This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday assigned to One Energy Plaza located in Jackson, MI.  The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

General Summary of Job Responsibilities 

This position is responsible for conducting misconduct and performance reviews in

alignment with the CARA process for all internal matters. It partners with the People & Culture

Department on performance-related reviews and leads misconduct reviews

as assigned. Additionally, the role supports CARA policy development and administration.

The position encompasses broad responsibilities within the ethics and compliance function, including:

• Collaborating on employee and leadership outreach initiatives.

• Supporting the development, implementation, and reporting of an ethical culture strategy.

• Producing risk-based reports to identify cultural trends and drive responsive actions across the

organization.

Essential Duties and Responsibilities

• Execute ethics and compliance-related projects.

• Assist in managing the compliance training program.

• Respond to employee concerns and inquiries.

• Coordinate and conduct reviews into reported compliance violations.

• Identify legal and regulatory risks during reviews and escalate them promptly.

• Conduct interviews and collaborate closely with the Investigative CARA Team.

• Collect and analyze relevant documentation.

• Draft comprehensive reports and maintain records in the CARA

software system. 

• Manage reviews collaboratively, ensuring alignment on communication and

outcomes.

• Schedule and lead alignment meetings, fact reviews, and corrective action review sessions.

• Provide periodic updates to managing officials and closeout information to complainants and

stakeholders.

• Foster relationships across the organization to gather, validate, and provide feedback on the

ethics and compliance program.

• Design and implement strategies to enhance internal stakeholder engagement in regulatory

compliance and ethical culture.

• Analyze data for continuous improvement and ensure processes align with organizational values

and industry best practices.

• Review and develop policies to meet evolving business and compliance needs, and provide policy

interpretation to employees, leaders, and People & Culture.

• Produce risk-based reports to identify cultural trends and develop response plans using multiple

data sources.

• Perform other duties as assigned or required.

Knowledge/Skills/Abilities

• Ability to conduct thorough Compliance reviews while applying restorative justice principles to

promote accountability, repair harm and support collaborative resolution. 

• Skilled in conflict de-escalation, collaborative problem solving and supporting parties through the

resolution process.

• Strong communication and interpersonal skills.

• Solid understanding of federal and state employment and labor laws.

• Ability to build large volumes of data into relevant facts and concise summaries.

• Proficient in analyzing and interpreting complex information, conducting research, and managing

confidential, time-sensitive matters.

• Skilled in process analysis and improvement through data-driven insights.

• Capable of developing and administering policies that reflect company values while mitigating

risk.

• Effective project management abilities.

• Ability to build and maintain strong interpersonal relationships across all levels.

• Sound judgment and decision-making capabilities.

Education/Experience

• Bachelor’s degree with two (2) or more years of experience with internal or external

reviews and HR Generalist or Compliance background with policy administration and

interpretation as well as writing reports, presenting findings and sorting information and data

 [OR] Associate’s degree with four (4) or more years of experience with internal or external

reviews and HR Generalist or Compliance background with policy administration

and interpretation as well as writing reports, presenting findings and sorting information and data

[OR] High School Diploma/ GED with six (6) or more years of experience with internal or external

reviews and HR Generalist or Compliance background with policy administration and interpretation as well

 as writing reports, presenting findings and sorting information and data

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion: 

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.