Create Alert

Assoc Security Monitoring Spec

Apply now »

Date: Jul 8, 2025

Location: JACKSON, MI, US

Company: Consumers Energy

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.  

 

Location: This position is onsite at the One Energy Plaza headquarter located in Jackson, MI.  The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify). 

General Summary of Job Responsibilities

The Associate Security Monitoring Specialist supports a variety of operational and monitoring functions within the Security Fusion Center. The incumbent will assist the team by providing 24x7 Physical and Cyber Security monitoring capabilities to ensure the Enterprise is protected from today's advanced threats. Serve as "Level 1" monitoring and triage, providing a "front door" to security services and processes. Supportive of processes as defined by stakeholders and the other teams within the Security Fusion Center. Expected to continue to take on increasingly complex work, shadow senior team members, and grow toward a deeper understanding of Security industry concepts and best practices.

Essential Duties and Responsibilities

  • Respond to calls, requests and inquiries from internal and external sources serving as the "front door" for the Security Organization, maintaining best-in-class customer service
  • Process security incident reports and escalates as needed to ensure appropriate response
  • Collect information from various sources, prioritize and disseminate intelligence/reports to stakeholders as appropriate. Identify trends to determine themes/methods utilized by threat actors
  • Perform access control operations to prevent unauthorized individuals from accessing Consumers Energy assets
  • Respond to and perform investigation of alerts from security platforms, alarms and monitoring systems, emphasizing the validity of data
  • Conduct routine inspections of security technology to identify potential deficiencies to mitigate application failure
  • Perform problem solving, continuous process improvement, visual management and maturity work to enhance the effectiveness of the Security Monitoring Team
  • Coordinate emergency preparedness and response for the Security organization and communicate with internal and external stakeholders during critical events
  • Other duties as assigned or may be necessary

Knowledge/Skills/Abilities

  • Ability to document technical and investigatory concepts clearly and concisely
  • Knowledge of general security concepts and trends
  • Ability to think analytically and conceptually
  • Ability to work independently with minimal supervision
  • Ability to balance and prioritize tasks leveraging a risk based approach in ambiguous and complex situations
  • Capable of performing as a team player emphasizing a "humble, hungry, smart" mentality
  • Ability to operate in high pressure situations without sacrificing customer service

Education/Experience

  • High School Diploma and experience in Security Operations (SOC) including triage and troubleshooting of tickets or responding to security events.
  • Network, Server, and/or Desktop support, or other general IT support.
  • Experience in Criminal Justice/Security.

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

  • Competitive compensation packages
  • Medical, Dental and Vision
  • 401k with company match
  • Paid parental leave
  • Up to 13 paid Holidays
  • Paid time off
  • Educational Assistance Program

Diversity, Equity & Inclusion: 

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

 

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.


Job Segment: Emergency Management, Risk Management, Technical Support, Equity, Business Process, Government, Finance, Technology, Management