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Senior Field Leader (Metropolitan Underground) Grand Rapids, Michigan

Date: Feb 23, 2021

Location: Grand Rapids, MI, US

Company: Consumers Energy

Join a diverse and dynamic team that makes and delivers the most valuable services in the world: electricity and natural gas.  At Consumers Energy, our customers are at the heart of everything we do.  Our employees work around the clock to provide service to our customers in honor of our history and to fulfill our promise to Michigan - Count on Us!  Consumers Energy, the principal subsidiary of CMS Energy and headquartered in Jackson, Michigan, provides natural gas and electricity to nearly 6.8 million of Michigan's 10 million residents in all 68 Lower Peninsula counties.


Department Summary

The Electric Field Leader Job Family is used in Electric Transmission and Distribution. The Senior Field Leader I will provide planning, direction, regulatory compliance and oversight to assure completion of field construction, maintenance, service and emergency work to Company Electric Transmission and Distribution facilities in a safe and cost effective manner.  Typically employees in this job family are well versed in Electric system configuration, work methods and standards and have the aptitude to utilize both office and field technology to plan and execute work, the capacity to initiate and implement appropriate change; and the ability to direct and monitor the work performance of others while developing their employees’ technical and teamwork capabilities.


The successful candidate will work from the Grand Rapids Service Center.


This position provides leadership for Field Leaders who oversee those performing maintenance and repairs of the Metropolitan System and HVD/LVD Substations and will be expected to fill in on a temporary basis for the Substation Maintenance Manager as needed.  Candidate will also be responsible for oversight of contractors performing civil and electrical work for the Metropolitan System.  Candidate must have the ability to learn and utilize technology in support of maintenance activities, and be highly capable of promoting and supporting safe practices, procedures and employee behaviors. Must also have the ability to understand and administer the provisions of the working agreement.


Job Description/Responsibilities


The Senior Field Leader I:

  • Will typically supervise 2-4 Electric Field Leaders, and/or lead the design or implementation of key operational projects impacting multiple locations.
  • May supervise other salaried employees.
  • Will execute the implementation of key operational projects or problem-solving initiatives.
  • Will play a significant role in hiring and developing Electric Field Leaders.
  • Demonstrated in-depth knowledge of safe work practices and procedures.
  • Demonstrated skill in application of quality systems.
  • Understanding of Work Management.
  • Understanding of how resources are identified and aligned in the work plan.
  • Demonstrated capacity to direct company and non-company resources in both routine and non-routine/emergency operations.
  • Demonstrated ability to lead successful projects.
  • Thorough understanding of business drivers and operational priorities.
  • Advanced skill in relating to union employees and leadership.
  • Demonstrated skill in transfer of knowledge and employee development.
  • Developing skill in budget management and financial acumen.
  • Candidate should have previous experience in the maintenance and/or operations of Substations and the Metropolitan System.
  • Must be able to complete complex tasks and be a team player with strong leadership skills to direct, motivate and develop employees. 
  • Effective planning and administrative skills for scheduling and execution of construction work plans is needed. 
  • Excellent communication skills are required to negotiate with large commercial, industrial and residential customers. 
  • A self-starter, and must possess the ability to coordinate activities among internal and external work groups.


Required Qualifications

  • A High School diploma / GED.
  • 6 or more years of successful performance as an Electric Field Leader or other comparable exempt positions.
  • Technical knowledge in electric transmission and distribution gained either through a technical field of study and/or through related work experience.  
  • Working outside of normal work hours during storm or emergency restoration and responding to customer emergencies during anytime of the day, including evenings and weekends.


Preferred Qualifications

  • Associates or Bachelor’s degree in a related field.
  • Leadership experience.
  • Microsoft Office.
  • Microsoft Teams.
  • Cascade.
  • SAP knowledge.
  • Strong problem solving skills.
  • Project Management experience or PMP Certification.
  • Utility or electrical contractor experience.
  • Previous experience managing a team.
  • Demonstrated skill in coaching and development of leaders.
  • Working Agreement knowledge.


Essential Functions

  • Responsible for the planning, organization, coordination, evaluation and supervision of employees assigned to the maintenance and construction of Electric substation and metropolitan systems, customer Electric services, buildings and grounds or utility support areas.
  • Recommends proposed changes and enhancements to systems and facilities operation; responds to complaints and requests for information; prepares and maintains reports of completed job orders and the status of jobs in progress.
  • Inspects job sites to check on work progress, assure satisfactory completion and plans new assignments; prepares requisitions for operations and maintenance supplies, equipment and materials and supervises special projects as required.
  • Conducts regular safety meetings, participates as a member of safety committee; investigates and completes necessary incident reports and accident reports; maintains records, prepares and submits required reports for appropriate agencies.
  • Implements preventative maintenance programs.
  • Regular attendance is expected.


Hours and Travel

  • This position requires the individual to work a minimum of 40 hours per week with a majority of the time spent in the office or specific field locations.
  • Travel is required to job sites and responsible headquarters (typically 70%).
  • All salaried Electric Operations employees are required to have a storm role.
  • Individual is required to work additional hours as necessary to meet deadlines or assist with storm or emergency restoration activities and could be given very short notice to do so.
  • Individual is required to participate as necessary in the on-call rotation in case of potential storms or outages with other Field Leaders across the state.
  • Individual may have to work outside of assigned headquarters to help with restoration activities which may require overnight stays.
  • Could potentially work a flexible schedule to meet the demands of the customer, which may include evenings, weekends, holidays and overtime.
  • The work takes place in all weather conditions--the ability to work in the elements is an expected part of this position.
  • Individual must have a valid Driver’s License.


Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


  • While performing the duties of this job, the employee is regularly required to sit; stand; walk; and stoop, kneel, crouch, or crawl; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
  • The employee frequently is required to talk and hear. 
  • The employee must frequently lift and move up to ten pounds and occasionally lift and move up to seventy-five pounds.  The recommended maximum weight for employees to lift without the aid of other employees or a lifting device is thirty-five pounds.
  • Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:


  • The noise level in the work environment is usually moderate.
  • The noise level on the field site is often loud.
Application Deadline
This Job opening is posted for a minimum of seven (7) calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.
Position will be filled at the appropriate salary grade based upon the skills, knowledge, and experience of the selected candidate.
All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity or national origin.

Nearest Major Market: Grand Rapids

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