Scheduler

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.  

This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location: This position is onsite at the Flint Service Center located in Flint, Michigan.  The selected candidate must be within a commutable distance or willing to relocate.

General Summary of Responsibilities 

The Scheduler is responsible for the coordination, scheduling and support of daily work and planning of resources specific to the assigned business unit.

Essential Duties and Responsibilities  

• Perform business unit tasks, including reporting, action steps, identifying training needs, and creating standards.
• Support urgent matters following unit procedures, such as handling escalations and monitoring volume.
• Use systems to track work, process orders, review data, and adjust schedules as needed; some roles require detailed data analysis.
• Communicate according to unit protocols with supervision, field operations, and support groups.
• Plan and coordinate daily activities, manage assignments, facilitate meetings, and forecast short-term needs.
• Perform other necessary duties as assigned.

Knowledge, Skills, and Abilities 

• Ability to perform efficiently in urgent situations.
• Proficient communication skills.
• Organizational and time management skills.
• Capacity for independent thinking and working.
• Technical proficiency with various systems.
• Collaborates effectively and embraces team-driven goals.

Education and Experience

• Associate’s degree in a business or related field with a minimum of two (2) years of experience in scheduling or similar customer-facing work involving data and reports.
• OR High school diploma with at least four (4) years of experience in scheduling or similar customer-facing work involving data and reports.

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion: 

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.