Manager of Engineering Support

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.  

Location 

This is an onsite position assigned to the Karn-Weadock Administrative Building located in Essexville, MI.  The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).  

General Summary of Job Responsibilities

The Manager of Engineering Support is responsible for supervising the engineering support team and ensuring their work aligns with company goals and objectives. This role serves as the primary liaison between the engineering support team and other engineering teams, providing regular project status updates and maintaining alignment on key details. The Manager collaborates with other Engineering Support Managers to develop and implement new processes and procedures within the engineering department. Responsibilities include creating training programs for new hires, updating existing training materials, and establishing systems for tracking projects and tasks. The Manager oversees a team that may include engineering technicians, technical analysts, and engineers assigned to specific projects.

Essential Duties and Responsibilities

• Ensures timely completion of state, federal, and local environmental reporting requirements.
• Directs immediate responses to incidents such as fires, injuries, and chemical spills, and conducts accident/incident investigations.
• Provides technical support for environmental remediation and litigation projects, including remediation system design and determination of regulatory applicability.
• Administers environmental safety and pollution prevention programs in accordance with organizational, regulatory, and labor union requirements and agreements.
• Directs operations and maintenance personnel to ensure safe, reliable, and efficient plant operation while complying with relevant legal and regulatory requirements.
• Maintains all applicable site safety and environmental plans and programs.
• Ensures compliance with state and federal regulations regarding air use, water use, waste disposal, and spill management.
• Monitors progress of environmental improvement programs and conducts required safety and environmental training. Assists with maintaining Continuous Monitoring System (CMS) equipment and trains others in its use.
• Reviews environmental studies and prepares environmental impact reports for new construction projects, plant processes, and permits, coordinating with business leaders.
• Reviews and analyzes environmental documentation issued by regulatory agencies.
• Remain up to date on emerging technologies and advancements within the engineering sector to ensure the company maintains a leading position in the industry.
• Prepare comprehensive reports and presentations for senior management, shareholders, and other stakeholders as required.
• Investigate the root causes of customer complaints and product failures and develop effective corrective action plans to prevent recurrence. Identify and implement process improvements to increase quality, efficiency, and cost-effectiveness.
• Review and approve project proposals, plans, and designs to verify feasibility and ensure alignment with customer requirements and company standards.
• Plan, direct, and coordinate the activities of employees involved in the design, development, testing, and production of electrical, electronic, mechanical, and software components, systems, and products.
• Ensure all engineering support activities comply with company policies and procedures.
• Build and maintain strong working relationships with internal and external customers, partners, and suppliers. Provide leadership and mentorship to engineering technicians, technical analysts, and support staff.
• Serve as the primary point of contact for the engineering support team in your designated area for assigned projects, programs, and products. Oversee all aspects of assigned engineering projects from initiation through completion, ensuring adherence to budget, schedule, and technical performance requirements.
• Perform other duties as assigned or as necessary.

Knowledge, Skills and Abilities

• Demonstrate a thorough understanding of industry standards and codes—including MPSC, NEC, NESC, IEEE, ANSI, ASCE, and all other relevant codes—as they apply to the Company’s electric system.
• Exhibit excellent problem-solving, analytical, and decision-making abilities.
• Possess outstanding verbal and written communication skills.
• Effectively manage personal time and the time of others.
• Demonstrate the ability to plan, implement, and evaluate programs successfully.
• Efficiently manage projects from initiation through completion.
• Work collaboratively within a team, think analytically, and show a willingness to learn new subjects.
• Uphold Company Culture Values, the CE Way, and utilize Lean tools.
• Capably manage multiple, conflicting projects and priorities at the same time.

Education and Experience

• Bachelor's degree in a technical field with a minimum of four (4) years of experience with successful delivery of engineering technical analyst projects.
• (OR) Associate’s degree in a technical field with a minimum of six (6) years of experience with successful delivery of engineering technical analyst projects.
• (OR) High school diploma with a minimum of eight (8) years of experience with successful delivery of engineering technical analyst projects.

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Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer: 

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion: 

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.