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Administrative and Customer Service Careers

From supporting a large field operation to supporting an Executive, we have Administrative opportunities to suit every need. We hire Administrative professionals that work in a variety of environments across the state of Michigan. Flexibility, a sense of urgency, strong computer skills and attention to detail are critical success factors.

If you have a passion for Customer Service, check out our Contact Center opportunities. It’s easy to see why Representatives in our Contact Center are essential to Consumers Energy’s success. They are the voice of our company, and they are the first person a customer hears when they have a question, outage or other issue. They possess a positive demeanor and thrive solving problems.

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Consumers Energy is an Equal Opportunity Employer, please review our Equal Employment Opportunity Policy, Family and Medical Leave Act, and Military Leave Allowance. CMS Energy endeavors to make https://careers.consumersenergy.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our team at e-recruiting@cmsenergy.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. ACCOMMODATION NOTICE: Federal law and many state laws require employers to make accommodations to disabled applicants and employees where the accommodation does not impose an undue hardship on the employer. For those applicants seeking a position within the State of Michigan, a disabled individual needing accommodation for employment must notify the employer in writing within 182 days after the need is known or should have been known. Michigan law provides that failure of a Michigan employee to properly notify the employer will preclude any claim that the employer failed to accommodate the disabled individual. However, this does not waive an individual’s right under the Americans with Disabilities Act of 1990, as amended, which sets no time limit for requesting an accommodation nor does it require such accommodation to be in writing.